COVID-19 Information

Hanover & District Hospital is currently experiencing a COVID-19 Outbreak  

The Acute Care Unit at HDH is currently experiencing a COVID-19 outbreak, as a result the hospital has paused social and essential caregiver patient visiting at this time to this area of the hospital.


One patient visitor/support person will be permitted for patients in the Family Centred Birthing Unit, and as needed in the Emergency Department. Exceptions to this policy will be made on a case by case basis for compassionate reasons.


HDH is doing everything that we can to manage the outbreak working closely with the Grey Bruce Public Health Unit. We appreciate your understanding regarding this matter.

  

Hanover & District Hospital (HDH) COVID-19 Assessment Centre

 

Booking an Appointment

As per new direction from the provincial government, COVID-19 Assessment Centres will only be providing COVID-19 testing for those who are at risk of severe illness from COVID-19 and those who live and work in high risk settings, identified as hospitals, Long-Term Care, retirement homes and congregate living settings COVID-19 Provincial Testing Guidance Update.  Anyone who presents to the Assessment Centre outside of the eligible testing criteria will not be tested for COVID-19. 

 

If you are a general member of the public, and develop COVID-19 symptoms, determine if you require a COVID-19 test by completing the COVID-19 Self-Assessment. 

 

The HDH COVID-19 Assessment Centre operates by appointment only. Appointments for the COVID-19 Assessment Centre will be posted up to 48 hours in advance only. Please book separate time slots for each family member in need of testing. Please arrive no earlier than 10 minutes before your appointment time. Wear a mask, practice social distancing while in line and wash your hands prior to entering the hospital.  The HDH COVID-19 Assessment Centre does not offer testing for those requiring a test for travel purposes.

 

Hours of Operation: 12:00 PM - 4:00 PM, Monday - Wednesday - Friday

The COVID-19 Assessment Centre will be closed for the Victoria Day Holiday, Monday, May 23, 2022 


COVID-19 Assessment Centre Booking Link


The booked appointments will be booked in 30 minute time slots. For example, if a patient booked an appointment during the 1:00pm – 1:29pm timeslot, they may attend the centre at any point during that time period for their appointment.


Do not seek testing at multiple COVID-19 Assessment Centres as this will result in delayed access to appointment times for all. If you have already booked an appointment and can no longer make it, please cancel the reservation through your email confirmation.

 

Grey-Bruce COVID-19 Assessment Centre Locations

Hanover & District Hospital
Location: Main entrance to the hospital (Pre Booked Appointments Only)
Hours of Operation: 12:00 PM - 4:00 PM, Monday - Wednesday - Friday

The Assessment Centre will be closed on the Family Day Holiday, February 21, 2022

South Bruce Grey Health Centre - Kincardine Hospital
Hours of Operation

                                 
Grey Bruce Health Services - Owen Sound, Lion's Head, Southampton
Hours of Operation

 

When Should I Come to the COVID-19 Assessment Centre?

As per new direction from the provincial government, COVID-19 Assessment Centres will only be providing COVID-19 testing for those who are at risk of severe illness from COVID-19 and those who live and work in high risk settings, identified as hospitals, Long-Term Care, retirement homes and congregate living settings COVID-19 Provincial Testing Guidance Update.  Anyone who presents to the Assessment Centre outside of the eligible testing criteria will not be tested for COVID-19.

 

If you are a general member of the public, and develop COVID-19 symptoms, determine if you require a COVID-19 test by completing the Self-Assessment


As of January 13, 2022, Ontarians are being asked to visit a COVID-19 Assessment Centre ONLY if they are:

 

Symptomatic people who fall into one of the following groups: 

  • Patient-facing healthcare workers
  • Staff, volunteers, residents/inpatients, essential care providers, and visitors in hospitals and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices and correctional institutions
  • Household members of workers in highest risk settings
  • Temporary Foreign Workers in congregate living settings
  • Patients seeking emergency medical care, at the discretion of the treating clinician
  • Outpatients for whom COVID-19 treatment is being considered, including: 
    • Immunocompromised individuals not expected to mount an adequate immune response to COVID-19 vaccination or infection
    • Individuals who are not fully vaccinated at highest risk of severe disease (anyone aged 70 years or older or 60 years and older who is Indigenous and/or has additional risk factors) 
    • Pregnant people
    • People who are underhoused or homeless
    • First responders, including fire, police and paramedics.
  • Symptomatic/asymptomatic people:
    • From First Nation, Inuit and Metis communities and individuals travelling into these communities for work 
    • On admission/transfer to or from hospital or congregate living setting
    • Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit 
    • Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP 
    • Asymptomatic testing in hospital, long-term care, retirement homes and other congregate living settings and institutions as per provincial guidance and/or Directives, or as directed by public health units.
  • Prior to Scheduled Surgery





Visitation During COVID-19

Non-essential (social) visiting will allow for 2 designated visitors per patient stay with 2 patient visits per day, maintaining only one visitor at the bedside at a time for Acute Care patients. Visiting hours are between the hours of 2-7pm. The length of the visit will be based on the patient’s needs.

At this time, existing visitor restrictions will remain in place for the Emergency Department, Diagnostic Imaging, Laboratory and Surgical Services. Patients must come alone unless the patient is a child or requires a support person. If an exception is made, only one (1) support person per patient will be permitted.

In addition, non-essential visitors are required to show proof of full COVID-19 vaccination (at least 2 doses) to enter the hospital, unless they have an approved medical exemption.

This policy does not apply to patients. Anyone who needs medical care, or has an appointment, should not delay, regardless of vaccination status.

Acceptable proof of vaccination is the Ontario Ministry of Health vaccination receipt (digital or a paper copy) or the Ontario Enhanced Vaccine Certificate. One piece of government issued photo identification must also be provided. Full vaccination is achieved 14 days after the second dose of COVID-19 vaccine.

If a patient is eligible for Essential Caregiver visits for compassionate reasons, these visitors will not be required to show proof of COVID-19 vaccination but must follow all of the Infection Control processes as outlined above. Some of these exceptional circumstances include;
• Patient is a child
• Patient is at end of life
• Patient is in labour
• Patient has accessibility needs

Individualized care plans will continue to be developed for palliative care patients and all other exceptional circumstances will be managed on a case-by-case basis.

The front entrance continues to be closed. All patient must enter through the Emergency Department entrance.

All visitors will need to complete and pass the required screening process, wash their hands with alcohol based hand sanitizer and wear a mask upon entry to ensure a safe hospital experience.

Masks must be worn at all times while in the hospital including the patient’s bedside and food and drink are not permitted for visitors.

Helpful Resources

With information changing frequently with COVID-19, the best advice is to stay informed. Visit the below links for a reliable source of information.


To take a self-assessment, find a testing location, check test results and screen before you go

Grey Bruce Public Health Unit (Book a COVID-19 Vaccine Appointment)

COVID-19: Outbreak Update

Public Health Ontario