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The Government enacted the Accessibility for Ontarians with Disabilities Act in 2005. This act lays the framework for the development of province-wide mandatory standards on accessibility in all areas of daily life.
Ontario has accessibility standards in five areas:

  • Customer Service
  • Employment
  • Information and Communications
  • Transportation
  • Design of Public Spaces

The Hanover & District Hospital is committed to promoting and providing an environment where respect, independence, and dignity are equally demonstrated at all times, to all patients. We shall provide accessible service for our patients and visitors. Persons with disabilities shall be given an opportunity equal to that given to others. Many initiatives are underway across the organization to ensure that our care and services are accessible to people with disabilities.



Ontario Ministry of Community and Social Services

Related Documents

Accessibility Plan 2016-2021
Posted: Jun 28, 2019

Policy ADM 1-15 - Accessibility Standards for Customer Service
Posted: Jun 28, 2019

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